Privacy & Security Policy

We know how serious you are about your personal privacy. We value our customer relationship with you and we keep your privacy in mind. You have a right to know how we use the personal data we collect in order to help you with your rent a car.

The following represents our privacy policy regarding the collection, handling, and distribution of your personal data.
The information we collect is used:
  • to conduct a business transaction with you
  • to ensure compliance with legal processes
  • to improve the content on our website
  • to notify company partners of your reservation request
Information collection
The personal information we collect may contain all of the information you have provided to us to make a reservation and rent you a car. This includes your name, address, telephone number, email address, employer, date of birth, driver's license number, credit card information and your rental history. We gather this information from our site or via our call centers.
We share this information with the car rental franchisees that provide you a rental car. When necessary, we may also pass this information to third parties to enforce collection efforts against you as a result of the breach of any agreement with us.

Security
We protect our customer information. Any personal data we receive through our site is protected and encrypted by Secure Socket Layer (SSL). We have taken what we believe to be reasonable steps to ensure your personal data is accessible only to those whom we designate.

Call center opening hours

[EST] Mon - Fri: 03:00 - 16:00  Sat - Sun : 03:00 - 11:00

[GMT] Mon - Fri: 08:00 - 16:00  Sat - Sun : 08:00 - 16:00

Call center opening hours

Mon - Fri

Sat - Sun

03:00 - 16:00
08:00 - 16:00

[EST]

[GMT]

03:00 - 11:00
03:00 - 16:00

Contact us by Phone
  • United States (++1) 866 735 1715United States (++1) 866 735 1715
  • Germany (++49) 0800 789 5047Germany (++49) 0800 789 5047
  • United Kingdom (++44) 0800 078 9054United Kingdom (++44) 0800 078 9054
  • Spain (++34) 914 141 480Spain(++34) 914 141 480
  • Australia (++61) 1800 210 813Australia (++61) 1800 210 813
  • France (++33) 170 700 593France (++33) 170 700 593
  • Netherlands (++31) 0800 020 0459Netherlands (++31) 0800 020 0459
  • Belgium (++32) 02 400 4165Belgium (++32) 02 400 4165
  • All other (++44) 0800 078 9054All other (++44) 0800 078 9054